Jobs in Australia
Job title: Insurance Consultant – Service & Sales
Company: Hays
Job description: Insurance Consultant – Service & Sales Insurance Consultant – Service & Sales …
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Hays Accountancy & Finance
in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
Competitive
Hays Accountancy & Finance
in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
Competitive
See job description for details
Join a BRAND NEW team in a huge global insurer! Help build and create the culture from the off-set! Your new company
This is a huge global insurer founded in the 19th century who offer hundreds of products and operate in over 180 countries around the world. Through their superior underwriting, fantastic service provision and care taken to look after their clients and customers – they have grown exponentially and have fantastic brand recognition in the market. In their Sydney Head Office, you will be joining a small, close-knit office who focus predominantly on travel insurance. Looking to create a brand-new team for this area, it is a fantastic opportunity to get back into or start a career in insurance.
Your new role
Your new role will be to start in a brand new team of five in a phone-based service role. Here you will be the first point of contact for all enquiries from customers and also agents, clients and other key stakeholders. Key responsibilities include:
- Assisting with travel insurance enquiries and delivering fantastic customer service
- Up-selling and cross-selling products/services by means of creating a great customer service experience
- Handling high-volumes of calls in a fast-paced environment
- Sharing knowledge and expertise on products and services
- Meeting compliance and exceeding targets and KPI’s
What you’ll need to succeed
- Ideally you would come from an insurance, financial services, travel or contact centre background
- You will have demonstrated experience working in a structured and fast-paced contact -centre or phone-based environment
- You will have great phone-manner and written and verbal communication, with the ability to deal with complex enquiries and the desire to go above and beyond for the customer
- PR or Citizenship as this is a permanent full-time position
- Ability to commit to a rotating roster across seven days, with opening hours between 0800-2100
What you’ll get in return
- Permanent role with fantastic base salary, opportunity for increased income by earing penalty rates (including time and a half and double time) for weekend and evening shifts
- Be part of a brand new team from the very beginning, have hands-on experience creating and developing the culture and going through training together
- CBD location with flexible working options – fantastic management and team culture, where everyone goes out of their way to help one another
- Lots of additional perks, including fantastic discounts off insurance and other products
- Great opportunity to learn and grow in a huge billion dollar insurance company
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV to [email protected]
LHS 297508 #2609212
Job ID: 2609212 Y4B9FSWLj3v3GRYx
Posted Date: 09 Feb 22
Company Overview
About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.
Hays believes the right job can transform a person’s life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.
Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.
Expected salary:
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