Jobs in Australia
Job title: Claims Officer – Complex Domestic Property Claims
Company: QBE Insurance
Job description: Primary Details Time Type: Full time
Worker Type: Employee
Claims Officer – Complex Domestic Property claims
Location: Parramatta, NSW
Type: Full-time, Permanent Positions available!
- Do you want exposure to high value domestic property claims!?
- Are you a driven individual who loves a challenge and thrives off a fast paced environment?
- Join our experienced team of Claims professionals in all things high value and complex claims handling!
- Several Positions available due to internal progression!
At QBE, we’re driven by our purpose – to give people the confidence to achieve their ambitions.
We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employee a team of more than 11,800 people, in 27 countries around the world.
About your opportunity
We are looking for driven professionals to manage end-to-end claims across a diverse range of products in our Major Loss Property team. In Major loss we deal with complex and large value domestic property claims. You will be liaising directly with customers to achieve a desired outcome on their claim from end to end. In this role you will have the opportunity to develop and learn about commercial property claims including business interruption and ISR claims in conjunction to your domestic property experience.
This is a great opportunity for an individual who has experience in Domestic property claims. This is an exciting and challenging role where you will work with our broker partners, customers, loss adjusters, builders and suppliers to ensure the assessment and repair process for all valid claims is managed effectively and efficiently in line with jurisdictional requirements.
Your story so far
We are looking for a solution-focused individual who is motivated to develop and build on their current Property Claims experience and product knowledge whether that be in Major loss on building on your current property claims skills.
The successful candidate will possess:
- Previous experience in handling large and complex Property Claims
- Demonstrated experience in managing complex Domestic property claims
- Relevant technical product knowledge
- An individual who prides themselves on providing an exceptional customer experience at every point of contact
- A self-motivated individual who is eager to learn and grow on their current skills to maintain levels of excellence through times of change and show resilience in the face of a challenge
- Ability to handle multiple and competing tasks to meet customer needs
- An individual who can critically assess and has excellent organisational skills.
Our employee benefits:
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As an QBE employee you will have access to and benefit from:
- ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance after probation
- Our ‘At My Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- 2021 LinkedIn Top Employer & HRD Employer of Choice
- 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
- Gold Employer status for 2019 & 2020 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTI workplace inclusion!
- Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
- Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
Ready to join the team?
Click APPLY to submit your application.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at for general enquiries or [email protected] for role specific enquiries.
QBE takes a risk and compliance approach to vaccination and strongly encourages our employees to be vaccinated. All roles in Victoria and Northern Territory require full COVID-19 vaccination and for vaccination status to be maintained in line with government requirements. Other roles may also require that full vaccination status be maintained. We will ask you to share your status as part of the application process. We won’t be able to progress with applications where candidates choose not to disclose their status for roles that require vaccination in line with our risk and compliance approach.
Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
Application Close Date: 23/02/2022 11:59 PM
How to Apply:
To submit your application, click “Apply” and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Expected salary:
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